1. Introduction
VoxIt Media Consulting AB ("FINOVO", "we", "us", or "our"), org nr 559316-5862, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered accounting platform and related services at finovoapp.com.
We comply with the General Data Protection Regulation (GDPR), the Swedish Data Protection Act, and other applicable data protection laws.
2. Information We Collect
2.1 Account Information
- Name, email address, and contact details
- Company name, organization number, and VAT registration
- Billing information and payment details
- User credentials and authentication data
2.2 Financial Data
- Receipts, invoices, and financial documents you upload
- Bank transaction data you import or connect
- Expense categories and accounting classifications
- Vendor and supplier information extracted from documents
2.3 Usage Data
- Log data (IP address, browser type, pages visited)
- Device information and identifiers
- Feature usage patterns and preferences
- Error reports and performance data
3. How We Use Your Information
We use your information to:
- Provide Services: Process documents, extract data using AI, and perform reconciliation
- Improve Our Platform: Analyze usage patterns to enhance features and user experience
- Communicate: Send service updates, security alerts, and support messages
- Ensure Security: Detect fraud, prevent abuse, and maintain platform integrity
- Legal Compliance: Meet regulatory requirements and respond to legal requests
4. AI and Automated Processing
FINOVO uses artificial intelligence to extract and categorize data from your financial documents. This automated processing helps provide accurate bookkeeping services. You have the right to:
- Review and correct AI-extracted data before it's finalized
- Request human review of automated decisions
- Opt-out of certain AI features while maintaining core functionality
5. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Cloud hosting, payment processors, and analytics services
- Professional Advisors: Accountants or auditors at your request
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions (with notice)
6. Data Security
We implement robust security measures including:
- AES-256 encryption for data at rest and TLS 1.3 for data in transit
- Multi-factor authentication (MFA) support
- Regular security audits and penetration testing
- SOC 2 Type II compliance (in progress)
- Role-based access controls and audit logging
7. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Financial records are retained for 7 years to comply with accounting regulations. You can request data deletion at any time, subject to legal retention requirements.
8. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Receive your data in a machine-readable format
- Restriction: Limit how we process your data
- Objection: Object to certain types of processing
To exercise these rights, contact us at [email protected] or use the GDPR tools in your account settings.
9. International Transfers
Your data is primarily stored in the European Union. When we transfer data outside the EU/EEA, we use Standard Contractual Clauses (SCCs) or other approved mechanisms to ensure adequate protection.
10. Cookies and Tracking
We use essential cookies to operate our platform and optional analytics cookies to improve our services. You can manage cookie preferences in your browser or through our cookie banner.
11. Children's Privacy
FINOVO is not intended for individuals under 18 years of age. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform. Continued use after changes constitutes acceptance.
13. Contact Us
For privacy-related questions or to exercise your rights:
You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten) or your local data protection authority.